1. Right of withdrawal
You can revoke your contractual declaration within 14 days without giving reasons in text form (e.g. letter, fax, e-mail) or – if the item is handed over to you before the expiry of the deadline – also by returning the item. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before fulfilment of our information obligations pursuant to Article 246 § 2 in conjunction with § 1 (1) and (2) EGBGB as well as our obligations pursuant to § 312g (1) sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. The costs of the return shipment must be borne by the customer. In order to comply with the revocation period, it is sufficient to send the revocation or the item in good time. The revocation must be addressed to:
Eilert Rössler, Joya Jewels, Altstadt 7, 34212 Melsungen
2. Consequences of revocation
In the event of an effective revocation, the services received by both parties must be returned and, if applicable, any benefits derived (e.g. interest) must be returned. If you are unable to return or return to us the service you have received as well as any benefits (e.g. benefits of use) or only in part or only in a deteriorated condition, you must compensate us for the value of the service. You only have to pay compensation for the deterioration of the item and for benefits derived if the use or deterioration is due to handling of the item that goes beyond the examination of the properties and functionality. “Testing the properties and functionality” refers to the testing and trying out of the respective goods, as is possible and customary in a retail store, for example. Items that can be sent by parcel must be returned at our risk. You have to bear the regular costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40 euros or if you have not yet provided the consideration or a contractually agreed partial payment at the time of revocation in the case of a higher price of the goods. Otherwise, the return is free of charge for you. Items that cannot be sent by parcel will be collected from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the item, for us with its receipt.
End of the cancellation policy
3. Exceptions
This right does not apply to distance contracts for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs or that are not suitable for return due to their nature or can spoil quickly or whose expiry date would be exceeded.
